Refund and Return Policy

Overview

Our refund and return policy lasts for 30 days. If 30 days have passed since your purchase, we cannot offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition as when you received it. It must also be in its original packaging.

Several types of products cannot be returned. Perishable products such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept intimate or sanitary products, hazardous materials, liquids, or flammable gases.

Non-returnable additional items:

• Gift cards
• Downloadable software products
• Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

• Book with obvious signs of use
• CD, DVD, VHS video cassette, software, video game, audio cassette, or open vinyl record
• Any item not in its original condition, damaged, or missing parts for reasons not due to our error
• Any item returned more than 30 days after delivery

Refunds

Once we receive and inspect your return, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a few days.

Late or Missing Refunds

If you haven’t received your refund yet, please first check your bank account.

Then, contact your credit card company, as there may be a delay before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve followed all of these steps and you still have not received your refund, please contact us at contact@galleryminimalist.com.

Sale Items

Only regular priced items can be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@galleryminimalist.com and send your item to the following address: 34 rue Adolphe Braas, 4317 Faimes.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item was not marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, we will send a refund to the gift giver, and they will be informed of your return.

Shipping Returns

To return your product, you should mail it to the following address: 34 rue Adolphe Braas, 4317 Faimes.

You are responsible for the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

The delivery time of your exchanged product may vary depending on your location.

Need Help?

Contact us at contact@galleryminimalist.com for any questions regarding refunds and returns.